{"id":629,"date":"2026-02-19T11:34:21","date_gmt":"2026-02-19T11:34:21","guid":{"rendered":"https:\/\/mistyrose-swallow-545546.hostingersite.com\/?page_id=629"},"modified":"2026-05-19T01:35:18","modified_gmt":"2026-05-19T01:35:18","slug":"laboratory-operations-services","status":"publish","type":"page","link":"https:\/\/www.avacone.com\/de\/avacone-lab\/portfolio\/laboratory-operations-services\/","title":{"rendered":"Laborbetrieb und Serviceleistungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"629\" class=\"elementor elementor-629\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96c90ec elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"96c90ec\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f6f9910\" data-id=\"f6f9910\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b35517a elementor-widget elementor-widget-spacer\" data-id=\"b35517a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bca5a20\" data-id=\"bca5a20\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5af6e6b elementor-widget elementor-widget-heading\" data-id=\"5af6e6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Operations und Service Desk (8\u00d75, 24\u00d77)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-198ff36 elementor-widget elementor-widget-text-editor\" data-id=\"198ff36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Operations-und Service-Desk-Leistungen sind ein zentraler Bestandteil unseres Serviceportfolios.<\/p>\n<p>Wir unterst\u00fctzen unsere Kunden standort\u00fcbergreifend und branchen\u00fcbergreifend mit flexiblen Servicemodellen, die auf spezifische operative Anforderungen ausgerichtet sind, mit klarem Fokus auf Verl\u00e4sslichkeit, Reaktionsf\u00e4higkeit und Servicequalit\u00e4t.<\/p>\n<p>Unsere Leistungserbringung basiert auf definierten SLAs und KPIs. Dedizierte Service Manager gew\u00e4hrleisten transparente Kommunikation, strukturiertes Reporting und kontinuierliche Serviceverbesserung.<\/p>\n<p><b>Kernleistungen<\/b><\/p>\n<ul>\n<li>Service-Desk-Abdeckung in 8\u00d75-und 24\u00d77-Betriebsmodellen<\/li>\n<li>Unterst\u00fctzung in den Bereichen Applikationen, Hardware, Netzwerk und Server<\/li>\n<li>Netzwerk-, Infrastruktur-und Applikation-Support-Services<\/li>\n<li>1st-, 2nd-und 3rd-Level-Support vor Ort und remote<\/li>\n<li>Mehrsprachige Serviceleistungen<\/li>\n<li>Aufbau und Pflege vollst\u00e4ndiger Servicedokumentationen<\/li>\n<li>Erfahrung in regulierten und nicht regulierten Branchen einschliesslich GxP-Umfeldern<\/li>\n<li>Ersatzteillogistik, Lagerung, Handling und Lieferleistungen<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fd92c3 elementor-widget elementor-widget-button\" data-id=\"2fd92c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.avacone.com\/de\/portfolio\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-arrow-left1\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Zur\u00fcck zum Portfolio<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Operations \/ Service Desk (8\u00d75, 24\u00d77) Operations and Service Desk services are a core part of our service portfolio. We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":437,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-629","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/pages\/629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/comments?post=629"}],"version-history":[{"count":19,"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/pages\/629\/revisions"}],"predecessor-version":[{"id":2411,"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/pages\/629\/revisions\/2411"}],"up":[{"embeddable":true,"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/pages\/437"}],"wp:attachment":[{"href":"https:\/\/www.avacone.com\/de\/wp-json\/wp\/v2\/media?parent=629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}