Operations/Service Desk (8x5, 24x7)

This is one of our main areas and we are working since many years for our different customers in different location with different needs.
We provide individual Operations onsite or remote

• 24/7 Support
• Application
• Hardware
• Network
• Server

With defined SLAs and KPIs, our Service mangers will support our customers with regular updates and information.

• Network/Infrastructure & application support services
• 1st - 2nd and 3rd level support onsite/remote
• Multilingual
• Capable to setup full documentation
  of services
• Experiences in the regulated/
  non regulated industries
• Storage/Parts Handling and Delivery 
  (Parts, Spare parts etc.)